Welcome to Erin's Website!

Erin's Resume

This is an online copy of Erin's Resume. If you would like a downloadable/printable version of this resume, click here*, otherwise keep reading.

Personal Statement

I would like to include this first. I included it here because this is where it has the most relevance.

My interest in Information Technology dates back to my childhood. I have been making websites since I was 13 years old and owned the domain name foreverangel.info and created it on webs.com (was called freewebs.com back then). Since I have owned websites for over 11 years it seems only logical that I pursue a career in this field and make my hobby, my career.

During my studies, I have not only learned more and more about website development but about the computers that I use to create my websites and the programs I use to bring my websites to life. My studies have only solidified my intense interest in Information Technology. I have had the opportunity to study a number of subjects in Information Technology and they have been both enjoyable and enlightening.

In the realm of Information Techonology, I have developed a special interest in the field of Website Development or web dev and have been taking extra courses so I can learn more programming languages. Another interest of mine is, server maintenance, and last summer, I was able to take an SQL course which helped me learn how to maintain a server all in the command line interface. I intend to start working as a website developer and later move to a trainer in website development. As a trainer, I would be able to teach other people what I know on website development and I would be able to put my, almost finished, Bachelor's in Education Degree to use.

Erin Nicole Motyka

erinmotyka@gmail.com

Objective

Seeking a position as a website developer or a technical support personnel where I can utilize my knowledge of websites and coding.

Skills & Abilities

Experience

April 2017 - Current

Customer Service Representative at BEST BUY.
I switched over to customer service April of 2017 and I now work Customer Service, Front Lanes, and the Phone Hub. The Phone Hub is a tiny call center Best Buy has employed for over a year now that takes all the calls for all the stores in Jacksonville, FL and answers questions for customers and routes out calls to managers if need-be. Being in the Phone Hub, I have learned everything about every item that we sell in our store. There is always more to learn and each day I learn something new.

July 2015 - April 2017

Sales Associate at BEST BUY
I have worked as a sales associate in these departments: Mobile, Connected Devices, & Computers. I set people up with any kind of device that they would need within these departments. I know a lot about cell phones, tablets, computers, chrome books, security cameras, and really anything else that you can connect to the internet.

May 2014 - August 2015

Customer Service Representative at AT∓T Wireless Sales Online
I answered questions via chat and multi-tasking by answering 3 chats at once. I did some basic troubleshooting for customers as well as signed new customers up for service and maintained existing customers accounts.

November 2012 - February 2014

Retail Banker at Woodforest National Bank
I worked as a banker that also had sales-related goals. Not only was I opening new accounts and marketing for those accounts but I was maintaining them by performing deposits and withdrawals as well as closing accounts.

August 2011 - November 2012

Customer Service Representative at Sears/K-Mart
I answered phone calls that came in from customers. I helped customers track their orders as well as place new online orders and edit existing orders. I also answered questions about our products that customers may have had.

Education

2007 - 2011

High School Diploma at Prattville High School in Prattville, AL

2011 - 2013

Associate's in Arts at Florida State College at Jacksonville in Jacksonville, FL

2016 - 2018

Bachelor's in Information Technology Management at Florida State College at Jacksonville in Jacksonville, FL

*Note: Address, References, & Phone Number have been redacted from my site and from the downloadable/printable word document.